Hello! My name is Chad Iverson. As Senior Director of Product here at eXperticity, I will be blogging occasionally on a variety of business and product topics. For today’s blog let’s discuss how to quantify ROI (return on investment) on the eXperticity platform. We all know a better-trained sales person drives sales. Have you ever wanted to quantify and validate this assumption? We had an experience recently with a client that illustrates an example of how this can be done. A large shoe manufacturer was struggling to train retail sales professionals who were greatly dispersed geographically. The manufacturer turned to Read More >
March 13, 2012 – 6:00 am | Best Practices, Customer Experiences, Product Knowledge, Retail Insights
